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Order Entry Clerk

Indianapolis, IN 46278

Posted: 03/04/2026 Category: Clerical Job Number: WD13542216 Pay Rate: $19 / hour

Job Description

BESTAFF is looking for an experienced logistics and operational Order Entry Clerk that has great Customer Service.  M-F 8:00AM-4:30 PM$19.00 hourlyThe Order Entry Clerk is responsible for accurately processing customer orders, maintaining detailed records, and supporting production and customer service teams to ensure smooth order flow. This role plays a critical part in maintaining operational efficiency and delivering excellent service to customers in the specialty coatings industry.Key ResponsibilitiesOrder Processing
  • Enter customer orders into the company’s ERP or order management system with a high level of accuracy.
  • Verify order details, including part numbers, quantities, pricing, and special requirements.
  • Review purchase orders for completeness and clarity.
  • Track order progress and communicate updates as needed.
Customer & Internal Communication
  • Serve as a primary point of contact for customers regarding order confirmations, changes, or status updates.
  • Coordinate with production, scheduling, shipping, and customer service teams to ensure orders are processed on time.
  • Handle order-related inquiries and resolve issues promptly and professionally.
Documentation & Recordkeeping
  • Maintain accurate customer files, order logs, and data records.
  • Ensure all required documentation is properly completed and compliant with internal standards.
  • Prepare shipping documents, certifications, and order packets when needed.
Quality & Compliance
  • Confirm that orders meet internal quality requirements and customer specifications.
  • Follow company protocols for handling sensitive, technical, or proprietary information.
  • Assist with audits or inspections related to order accuracy and documentation.
QualificationsRequired
  • High school diploma or equivalent.
  • Previous experience in order entry, administrative support, or customer service (manufacturing environment preferred).
  • Strong typing and data entry accuracy.
  • Excellent attention to detail and organizational skills.
  • Ability to communicate professionally with customers and internal teams.
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and basic computer systems.
Preferred
  • Experience with ERP systems (SAP, Oracle, or similar).
  • Familiarity with manufacturing, coatings, aerospace, or electronics industries.
  • Understanding of production workflows and documentation processes.
Work Environment
  • On-site role based in Indianapolis, IN.
  • Fast-paced environment supporting manufacturing and coating operations.
  • Requires working with detailed technical documentation and strict order specifications.
BESTAFF is an equal opportunity employer 

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